Return & Refund Policy

NO RETURNS or REFUNDS WILL OCCUR WITHOUT A RETURN AUTHORIZATION NUMBER.
No refunds for Elit Biotech GmbH products not purchased from this website.
After receiving a Return Authorization Number please include it on the shipping label along with your name and the business name (if a business purchase) on the return box.

Return to:
Elit Biotech GmbH
Sirius Business Park, Carl Reuther Straße 1, Geb. 230 1.OG 68305 Mannheim-Germany
+49 621 430 85 858
Unused and undamaged HairMD Clinical products can be returned within 7 days (day one (1), is the day after the date of shipping from Elit Biotech GmbH to your location).You have the right of withdrawal within 7 working days from the delivery of the products to you without any reason. In order to use your right of withdrawal, it is necessary to make a notification within 7 working days by phone, e-mail or the contact form on the Contact page and the product must be available for resale in accordance with the use of the right of withdrawal within the framework of the Distance Sales Contract.his Return and Refund Policy is subject to change without notice.

Privacy Policy

When ordering on our website, as appropriate, you will be asked to enter your name, e-mail address, mailing and shipping address (one or the other, or both), phone number, and credit card information. Any of the information we collect from you may be used in any of the following ways:

To personalize your experience. Your information helps us to respond to your individual needs.
To improve our website. We continually strive to improve our website and our company based on the information and feedback we receive from you.
To improve our customer service, the information you provide us helps us to respond to your customer service requests and support needs.
To process your transaction, your information will not be sold, exchanged, transferred, or given to any company.
To send you periodic e-mails. The e-mail address you provide for order processing may be used in any of the following ways; to send you information and updates pertaining to your order; to administrate contests, promotions, or surveys; or to promote other site features that you may enjoy.

Your information will not be sold, exchanged, transferred, or given to any other company for solicitation and/or promotional purposes or for any other reason whatsoever. You may subscribe and unsubscribe to future messages from Elit Biotech GmbH by e-mailing us via our contact form on our website.